Laundromats are often targets for criminal activity due to (frequently) late hours of operation, (perceived) cash transactions, and vulnerable patrons. Industry experts with the Coin Laundry Association (CLA) urge laundromat owners to take a proactive approach to customer and employee safety by:
- Staying informed of local crime data and increasing security measures as needed
- Installing security cameras
- Keeping windows unobstructed and premises (inside and out) brightly lit
- Implementing a credit card or smart card laundry vending system to reduce cash flow on property
- Installing an alarm system
- Providing employees workplace violence training
Patron Rights and Laundromat Responsibility
Laundromat patrons have a right to be safe and secure while on the premises of the establishment that they are visiting. By law, laundromat owners have a duty to protect patrons from any foreseeable harm.
Laundromat owners are encouraged to implement property security precautions and preventative measures, such as those outlined above, to protect patrons and reduce property violence, injuries and deaths.